Spending my day in managing and training different teams has taught me how powerful can be your influence on them.
As pointed out by Bain, Fedynch and Knight “The impact of the professor’s influence on the graduate student’s success is monumental”* . In my case the role of the ‘professor’ becomes the one of the manager and the ‘student’ can also be a newly graduated or an intern at the beginning of his/her career.
Here’s the list of the different types of newbies a manager could find in an office environment and how to teach them to find their winning skills.
Have you ever managed or worked with someone who matches one of these types?
The Hyper Executor: is the kind of member that whatever you ask him to do, no matter what, he will do it. He is the one who is going to spend the whole day (and why not – the following night) to successfully complete the task. He shows a lack of leading attitude because he prefers to be guided.
Finding the skills: Give him a delegation task, train him to become a supervisor to someone else.
The apathic: not all the team members are happy to be there. Someone may just need a brief work experience to complete their studies. Therefore, the remissive character will show a great lack of empathy towards the office and the other members.
Finding the skills: ask the member for a 1 to 1 meeting where the attention will be focused entirely on him. Ask him what his aims and dreams are and where he sees himself in few years. Tell him you have noticed his lack of enthusiasm and ask him what kind of task/topic/work would awaken his senses. Ask him to come up with one idea per day for one week.
The shark: the most competitive yet less empathetic member you can manage. He is the one whose self-confidence is so high that he is able to see anyone elses’s defects but his own ones.
Finding the skills:let him notice all the mistakes made in order to understand his limits. Be clear when you explain that everyone in the department is at the same level and no one is better than others.
Note: this attitude goes against the principle of motivation, however a member who shows such an attitude is demotivating for the other staff members.
The enthusiast: is a loosing cannon. The enthusiast is hard working yet fragile. His enthusiasm goes with the flow of the success. As long as he is succeding in his tasks the productivity is higher than someone else’s. By contrast, this character is the most likely to be demotivated when an outcome is unexpected.
Finding the skills: reassure him, Super Man and Wonder Woman don’t exist. Show your appreciation to him and to all those tasks done brilliantly.
Take inspiration from the former basketball executive Phil Jackson who said “The strength of the team is each individual member. The strength of each member is the team” .
If you make sure each member of your team understands what to improve whilst being supported by you in the process, you will have a great team and a great outcome.